Find answers to common questions, step-by-step guides, and troubleshooting tips.
Family Garden uses your phone's built-in motion sensors to automatically count your steps throughout the day. You don't need to open the app or press any buttons—just carry your phone as you walk, and we'll track the rest.
Currently, Family Garden is designed as a mobile app for iOS devices. However, family members can view your garden progress and send encouragement through our web portal, even if they don't have the app installed.
Absolutely. Your step data and health information are encrypted and stored securely. We never sell your data to third parties, and you can delete your account and all associated data at any time.
Nothing! Your garden stays exactly as you left it. We believe in gentle encouragement, not punishment. When you're ready to walk again, your garden will be waiting for you.
Go to Settings > Health Connections and tap on Apple Health. Follow the prompts to authorize Family Garden to read your step data.
Yes! Your daily goal is completely customizable. Go to Settings > Goals to adjust your target. We recommend starting with 2,000-3,000 steps per day.
Our support team is here for you. Whether you have a technical issue or just need guidance, we're just a message away.
Average response time: Under 24 hours