At Family Garden ("we," "our," or "us"), we believe your privacy is fundamental.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information
when you use our mobile application, website, and related services (collectively, the "Services").
1. Information We Collect
1.1 Information You Provide Directly
- Account Information: When you create an account, we collect your name, email address, and password.
- Profile Information: You may choose to add a profile photo, age range, and preferences.
- Family Connections: Information about family members you invite to share your garden.
- Communications: Messages you send us and feedback you provide.
1.2 Information Collected Automatically
- Step Data: We collect step count data from your device's motion sensors to track your walking activity.
- Device Information: Device type, operating system version, and unique device identifiers.
- Usage Data: How you interact with our app, including features used and time spent.
- Health Data: With your explicit permission, we may read step data from Apple HealthKit (on iOS) or Google Fit / Health Connect (on Android).
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our Services
- Track your walking progress and display your garden growth
- Enable family sharing and encouragement features
- Send you gentle reminders and celebrate your achievements
- Improve and optimize our app experience
- Respond to your questions and provide customer support
- Send you important updates about our Services (with your consent)
3. How We Share Your Information
We never sell your personal information. We may share your information only in these circumstances:
- Family Sharing: With your explicit consent, you can share your garden progress with family members you invite.
-
Service Providers: With trusted third parties who help us operate our Services. These include:
- Cloud hosting & database: Google Firebase (Google LLC)
- Health data platforms: Apple HealthKit (iOS) and Google Fit / Health Connect (Android)
We require these providers to protect your data and use it only for the services they provide.
- Legal Requirements: When required by law or to protect our rights, safety, or property.
4. Data Security
We implement industry-standard security measures, including:
- Encryption in transit: TLS 1.2+
- Encryption at rest: AES-256
- Access controls: Role-based access, least privilege
- Regular security audits
While we strive to protect your information, no method of transmission over the Internet is 100% secure.
5. Your Privacy Choices
You have control over your privacy:
- Account Settings: Update your profile, change your password, and adjust notification preferences anytime.
- Family Sharing: Change sharing settings or remove family members at any time.
- Health Data Permissions: You can revoke our access to Apple HealthKit or Google Fit / Health Connect at any time through your device settings.
- Data Deletion: Request deletion of your account and all associated data by contacting us.
- Opt-Out: Unsubscribe from marketing emails via the link in any email.
Your Rights (GDPR / CCPA)
If you are located in the European Economic Area (EEA), UK, or California, you have additional rights:
- Access: Request a copy of your personal data.
- Correction: Request correction of inaccurate data.
- Deletion: Request deletion of your data (subject to legal retention requirements).
- Restriction & Objection: Restrict or object to certain processing.
- Portability: Receive your data in a structured, machine-readable format.
- Withdraw Consent: Withdraw consent at any time where processing is based on consent.
- Complain: Lodge a complaint with your local data protection authority.
To exercise these rights, contact us at the email below. We will respond within 30 days.
6. Children's Privacy
Our Services are designed for adults, particularly seniors. We do not knowingly collect personal
information from children under 13 (or under 16 in the EEA). If you believe a child has provided us
with personal information, please contact us immediately, and we will delete it.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide
you Services. If you delete your account, we will delete or anonymize your personal data within
30 days, except where retention is required by law.
- Health data: We do not store raw step data on our servers longer than necessary to calculate garden progress.
- Logs & analytics: Retained for up to 90 days, then deleted or anonymized.
8. International Data Transfers
If you're located outside the United States, your information will be transferred to and processed
in the United States. We ensure appropriate safeguards are in place, such as Standard Contractual
Clauses (SCCs) approved by the European Commission, or other lawful transfer mechanisms.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We'll notify you of any material
changes by posting the new policy on this page and updating the "Last updated" date.
We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy or our privacy practices,
please contact us at:
Family Garden
For AppStore Users: support@yuanqipty.com
For Google Play Users: contact@excellenceadelaide.com